Just a thought from work

I really wish people could understand that calm body language and patience goes a lot farther than yelling...they may have disabilities but they are not stupid...I hate that..I had to explain to a coworker today that I repeatedly kept answering the same question for one client because it helped keep him calm..I didn't yell at him or have to chase him like the coworker did...I told him that it didn't bother me to answer the same question over and over..it wasn't stopping me from doing my work.or hurting me in anyway...I don't want power over anyone else..I'm there to help and make sure they are safe and have fun...not to yell at them...I hate that many in this field don't know that..it makes me sad...